Traveling abroad makes you compare the facilities and services provided at international airports. At the Ninoy Aquino International Airport (NAIA) in Metro Manila, the a
irport terminal fee was increased from P550.00 to P750.00. The increase, according to the NAIA, will not only improve the services, much more, it will be used to improve the public safety security measures to prevent terrorist attacks. After the increase, have you observed any changes in security measures and services in the airport? Ahh.. yes! ... they now ask us to remove our shoes and belts... and they ask us to leave behind liquids weighing more than 100 ml ... What else? ... toilets still don't have tissue papers (and when will they ever renovate the toilets - have you seen the toilet doors - whew!) ... the food price (very expensive) is not comensurate with its so-so quality (read another blog about airport food) ... and the immigration line, oh wow (just look at the picture - it's very chaotic) - it's too crowded that occassionally a special lane needs to be created for those whose plane is already boarding and some VIPs.
irport terminal fee was increased from P550.00 to P750.00. The increase, according to the NAIA, will not only improve the services, much more, it will be used to improve the public safety security measures to prevent terrorist attacks. After the increase, have you observed any changes in security measures and services in the airport? Ahh.. yes! ... they now ask us to remove our shoes and belts... and they ask us to leave behind liquids weighing more than 100 ml ... What else? ... toilets still don't have tissue papers (and when will they ever renovate the toilets - have you seen the toilet doors - whew!) ... the food price (very expensive) is not comensurate with its so-so quality (read another blog about airport food) ... and the immigration line, oh wow (just look at the picture - it's very chaotic) - it's too crowded that occassionally a special lane needs to be created for those whose plane is already boarding and some VIPs.
I observed in the airports at Tokyo and Bangkok about 10 years ago, there used to be an airport terminal fee (I'm not sure anymore of the fee then but maybe about 2000 yen at Narita and 500 baht at Bangkok). Today the airports of Tokyo and Bangkok are new and beautiful. The facilities have improved. The service is superb. The security is tight. And ironically and very suprising, these airports do not anymore collect terminal fees! In Bangkok, each immigration booth has a camera taking a photo of every tourist.
Money exhange booths are everywhere. In Narita, fore finger print scanners and cameras are installed in all booths. The queue is very organized. There are many immigration booths. Internet is free at Narita's Yahoo! Station. Comparing these two airports with NAIA, you will realize that Philippine airport users are short changed with the airport terminal fee they pay and the type of service they receive. Our rating for the NAIA security and service - UNSATISFACTORY AND NEEDS IMPROVEMENT!
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